Troubleshooting

Even the best conveyor systems face challenges. We’re here to help—simply get in touch using the contact list. Can’t wait? Download the relevant product manual or our troubleshooting guide. It helps you identify common problems, understand their causes, and implement practical solutions.

Cause: Off centre loading

Cure: Adjust chute and other loading devices so load is delivered to centre of belt travel
Cause: Fluctuations in load

Cure: Use notched chute to keep load peak in centre of belt
Cause: Belt/roller contact not equal

Cure: Adjust height of rollers for even contact

Cause: Splice(s) not straight

Cure: If Smiley Monroe belt, please contact Smiley Monroe with ID number
Cause: Crooked or bowed belt

Cure: If belt is new, it may correct itself when properly broken in

Cause: Slippage between belt and drive pulley or pulleys

Cure: Increase tension on belt take-up device, lag drive pulleys, or new worn-out lagging, or increase arc of contact on drive pulley with snub pulley or use tandem drive
Cause: Sticking troughing rollers

Cure: Clean and lubricate or replace rollers to free rotation or install effective belt cleaning and transfer point sealing systems to control fugitive material

The material on this website is for informational purposes only. Any Smiley Monroe products it describes are subject to change without prior notice, due to the manufacturer’s continuous improvement programme. Smiley Monroe Ltd / Smiley Monroe Inc. shall not be liable for any damages, losses, costs or expenses, direct, indirect or incidental, consequential or special, arising out of, or related to the use of this material or the products described herein. When working on a conveyor the necessary safety precautions and risk assessments must be carried out. Our team of experts are always on hand to advise with any conveyor belt issues or products. Contact us today.

Conveyor belt handhook

With 45 years’ experience under our belt, we know a thing or two about conveying. We’ve shared our knowledge in this handy (and newly updated) Conveyor Belt Handbook. Get your copy now for a range of essential tips on conveyor design, choosing the right conveyor belt and troubleshooting those common conveying problems.